The Supervisor’s Academy has been offered by the Government Training Agency since 1985. The Academy is for supervisors at every level, from newly promoted or aspiring supervisors to upper management. The sessions are designed specifically for employees in local government and for the difficult and complex environment in which these employees work.
The Academy is five days in duration. Although some theory is presented, the primary emphasis is on understanding and skill development. The schedule provides time for presentation of material and an opportunity for practice during class. Because of the separation between training days, participants can apply their learning in the workplace immediately, then deal with on-going situations, successes and failures, when they return to the Academy.
- Qualities of a supervisor
- Supervision styles
- Communications, assertive and listening skills
- Goal setting
- Decision making
- Problem solving
- Discipline issues
- Conflict management
- Power and empowerment
- Implementing change
- Emotional intelligence
- Ethics in the workplace
- Generations – how to manage a workplace with different generations present
“The practical application aspect of the knowledge and techniques taught will help me apply them successfully in the workforce.” – Supervisor, City of Escondido
“Both instructors were inspirational and shared valuable experience, which influenced me to be a better supervisor. ” – Supervisor
Course Fee: $550.00
Update: This course is in the process of being updated so we can continue to provide the most up-to-date training for new supervisors. It is anticipated we will have a date in June to present this course again. Please register for a waitlist if you are interested in attending the course and wish to be notified when we go live.
06/16-18/2021 – San Diego
June 16, 2021 - June 18, 2021